MO
Masego O
1 reviews | Active since Feb 2019
01 Feb 2019, 20:35
Bad Service and Insult
I went there to buy make up, i told the lady it was my first time buying make up and i asked for a test. she told me they don't do test's unless i buy i told her i want to buy. she made me pay for the clinique foundation which did not match the color of my skin, i returned the product but i was told that they can't take it back because i might have added something poisonous to it. i was not happy with their service at all as i paid a lot for something that i won't even use.
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Edgars's replyOfficial
02 Feb 2019, 11:12Dear Masego,
Thank you for bringing your overall service experience to our attention.
Please be advised we tried contacting you telephonically but we could not reach you. ( Unable to leave a voice message ).
The reason for calling was to obtain addition details as such the store name, date of the incident and payment method used.
Kindly vert our customer relations email box ( ***) with the above mentioned details and quote the below reference number.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing your overall service experience to our attention.
Please be advised we tried contacting you telephonically but we could not reach you. ( Unable to leave a voice message ).
The reason for calling was to obtain addition details as such the store name, date of the incident and payment method used.
Kindly vert our customer relations email box ( ***) with the above mentioned details and quote the below reference number.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply02 Feb 2019, 11:12
Official
Dear Masego,
Thank you for bringing your overall service experience to our attention.
Please be advised we tried contacting you telephonically but we could not reach you. ( Unable to leave a voice message ).
The reason for calling was to obtain addition details as such the store name, date of the incident and payment method used.
Kindly vert our customer relations email box ( ***) with the above mentioned details and quote the below reference number.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing your overall service experience to our attention.
Please be advised we tried contacting you telephonically but we could not reach you. ( Unable to leave a voice message ).
The reason for calling was to obtain addition details as such the store name, date of the incident and payment method used.
Kindly vert our customer relations email box ( ***) with the above mentioned details and quote the below reference number.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***