GS
Grace S
1 reviews | Active since Jan 2012
20 Mar 2015, 08:41
Bad Service and Complaint
Good day<br> <br> I just wanted to bring something to your attention that i'm not happy with. I discovered yesterday that Edgars blacklisted me for not paying my account. My account is up to date so i don't understand why to say i haven't paid you. Please check your records from last year.<br> <br> I need this sorted out before end of the day.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
20 Mar 2015, 15:59Hello grace19,
Thank you for raising your apprehensions with us, Kindly note your account was in areas from September to December, and January that is when it was up to date. Please note we have referred this matter to the accounts department to update your ITC profile with the latest update on the account.
We apologise for the overall experience. ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us, Kindly note your account was in areas from September to December, and January that is when it was up to date. Please note we have referred this matter to the accounts department to update your ITC profile with the latest update on the account.
We apologise for the overall experience. ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Edgars's reply20 Mar 2015, 15:59
Official
Hello grace19,
Thank you for raising your apprehensions with us, Kindly note your account was in areas from September to December, and January that is when it was up to date. Please note we have referred this matter to the accounts department to update your ITC profile with the latest update on the account.
We apologise for the overall experience. ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us, Kindly note your account was in areas from September to December, and January that is when it was up to date. Please note we have referred this matter to the accounts department to update your ITC profile with the latest update on the account.
We apologise for the overall experience. ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***