Bad service and a ****

Item: Edgars
Rating: 2

<p>Last night my finance pays my edgars acc and instead of paying R380 which I asked she payed R3800 now after calling all morning they saying that I can't be refunded because my account is blocked ...ridiculous because it's my money not there's...poor poor service really.</p>

Helpful (0)

Replies (3)

Edgars's replyOfficial

23 May 2017, 11:29

Thanks you for the message.Apologies for the frustrations caused to you with the account payment .

Our store management team have been copied in on the mail and will provide feedback to you .

***/GO

Kind regards

The Edcon Customer Experience Team

Edgars's reply23 May 2017, 11:29

Official

Thanks you for the message.Apologies for the frustrations caused to you with the account payment .

Our store management team have been copied in on the mail and will provide feedback to you .

***/GO

Kind regards

The Edcon Customer Experience Team

Edgars's replyOfficial

23 May 2017, 11:29

Thanks you for the message.Apologies for the frustrations caused to you with the account payment .

Our store management team have been copied in on the mail and will provide feedback to you .

***/GO

Kind regards

The Edcon Customer Experience Team

Edgars's reply23 May 2017, 11:29

Official

Thanks you for the message.Apologies for the frustrations caused to you with the account payment .

Our store management team have been copied in on the mail and will provide feedback to you .

***/GO

Kind regards

The Edcon Customer Experience Team

's updateReviewer Update

25 May 2017, 08:44

Hey as per normal....no response regarding the claim 48hours has come and gone ....service is bad and this is the norm ....would love to know when you plan of letting me know .

's update25 May 2017, 08:44

Reviewer Update

Hey as per normal....no response regarding the claim 48hours has come and gone ....service is bad and this is the norm ....would love to know when you plan of letting me know .