VB
Velile B
1 reviews | Active since Jul 2012
26 Apr 2015, 09:35
Bad Service
The baddest service ever.<br> The Staff at Edgars Active is Diepsloot.<br> Don't care or the customer and the is no sales consulted to help you at the store.<br> <br> Went to the store on the 25/04/2015.<br> Got to the store at 16-45 pm.Customer where asking each other who was working here.<br> <br> Then the sucurity told one of the staff to tell us to go.<br> Because it was time for them to close.I asked him but we are still busy .<br> He said \Tell them to go
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Replies (1)
Edgars's replyOfficial
27 Apr 2015, 14:44Hello sambulo1,
We would like to apologise for the overall experience.
Thank you for raising your apprehensions with us. Please note the store manager was notified of this query as it could have been handled in a different light. The store manager will review this matter and discuss with the staff, and internal displinary measures will be taken so to avoid the re-occurrence of this nature.
The store manager will revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the overall experience.
Thank you for raising your apprehensions with us. Please note the store manager was notified of this query as it could have been handled in a different light. The store manager will review this matter and discuss with the staff, and internal displinary measures will be taken so to avoid the re-occurrence of this nature.
The store manager will revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply27 Apr 2015, 14:44
Official
Hello sambulo1,
We would like to apologise for the overall experience.
Thank you for raising your apprehensions with us. Please note the store manager was notified of this query as it could have been handled in a different light. The store manager will review this matter and discuss with the staff, and internal displinary measures will be taken so to avoid the re-occurrence of this nature.
The store manager will revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the overall experience.
Thank you for raising your apprehensions with us. Please note the store manager was notified of this query as it could have been handled in a different light. The store manager will review this matter and discuss with the staff, and internal displinary measures will be taken so to avoid the re-occurrence of this nature.
The store manager will revert with feedback shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,