Bad Service

Hello yancs,

We are deeply sorry for the overall experience. Please note the policy forbids an exchange of cosmetic accessories and the proof of purchase is required when returning items. The query was referred to the store manager for intervention and we assure you concrete feedback will be given to you shortly.

Please find your reference number: ***/GO

If you require any further assistance, please do not hesitate to contact us on the below number

Kind regards.
Edcon customer experience team,
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