CJ
Cheslyn J
1 reviews | Active since Mar 2015
08 Apr 2015, 03:30
Bad service
Still no call from Edgars management. I am still receiving letters and sms's to pay my account for charges i did not authorize. My account has still not been sorted out.
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Replies (1)
Edgars's replyOfficial
09 Apr 2015, 15:55Hello cheslynj,
We are deeply sorry that you haven't received feedback. Please note we have referred this matter to management at RMCS to address as it has been prolonging. We assure you it was escalated as high importance and management are attending to it as priority.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We are deeply sorry that you haven't received feedback. Please note we have referred this matter to management at RMCS to address as it has been prolonging. We assure you it was escalated as high importance and management are attending to it as priority.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply09 Apr 2015, 15:55
Official
Hello cheslynj,
We are deeply sorry that you haven't received feedback. Please note we have referred this matter to management at RMCS to address as it has been prolonging. We assure you it was escalated as high importance and management are attending to it as priority.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We are deeply sorry that you haven't received feedback. Please note we have referred this matter to management at RMCS to address as it has been prolonging. We assure you it was escalated as high importance and management are attending to it as priority.
We apologise for the overall experience.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,