KK
Katlego K
1 reviews | Active since Feb 2015
02 Feb 2015, 15:46
Bad service
first I had to wait on a queue while she's staring at my nine months pregnant tummy, then she tells me she can't check how much was on my gift cards because her system is offline. She didn't even ask the next cashier to assist. When I came back to pay she was on a different till she refused to assist the cashier that was assisting me, she said she is about to knock off. I had to wait for the other, third now, cashier to help me. It didn't even take her 10 minutes to help me.
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Edgars's replyOfficial
04 Feb 2015, 10:35Hello Katlegopat,
Thank you for raising your apprehensions with us. Please note we are displeasured by the unpleasant service you experienced, and for that we apologise. Edcon sets high standards for the service rendered to customers and any service not indicative of our standards should be addressed accordingly. We assure you the store manager will be notified of this matter and concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please note we are displeasured by the unpleasant service you experienced, and for that we apologise. Edcon sets high standards for the service rendered to customers and any service not indicative of our standards should be addressed accordingly. We assure you the store manager will be notified of this matter and concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply04 Feb 2015, 10:35
Official
Hello Katlegopat,
Thank you for raising your apprehensions with us. Please note we are displeasured by the unpleasant service you experienced, and for that we apologise. Edcon sets high standards for the service rendered to customers and any service not indicative of our standards should be addressed accordingly. We assure you the store manager will be notified of this matter and concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please note we are displeasured by the unpleasant service you experienced, and for that we apologise. Edcon sets high standards for the service rendered to customers and any service not indicative of our standards should be addressed accordingly. We assure you the store manager will be notified of this matter and concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,