AL
Amanda L
1 reviews | Active since Jan 2013
28 Jan 2015, 11:04
Bad service!!
I am at Edgars Diamond pavillion now. Only one till at Cosmetic dept and one till at the credit returns. This is not the first time I'm complaining about this. PLEASE open more tills, customer service is definately not your priority!!
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Replies (1)
Edgars's replyOfficial
29 Jan 2015, 09:49Hello ALIEBE,
We are deeply sorry for the overall experience. That is certainly not the type of service we render to our customers. Kindly note we have referred this matter to management to address and also allocate more staff on tills especially during busy hours. We assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. That is certainly not the type of service we render to our customers. Kindly note we have referred this matter to management to address and also allocate more staff on tills especially during busy hours. We assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply29 Jan 2015, 09:49
Official
Hello ALIEBE,
We are deeply sorry for the overall experience. That is certainly not the type of service we render to our customers. Kindly note we have referred this matter to management to address and also allocate more staff on tills especially during busy hours. We assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. That is certainly not the type of service we render to our customers. Kindly note we have referred this matter to management to address and also allocate more staff on tills especially during busy hours. We assure you measures will be taken to avoid the re-occurrence of this nature.
Your reference number is as follows: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,