aC
amtheyst C
1 reviews | Active since Jan 2011
19 Jan 2016, 13:41
Bad service
I have an edgars dental health plan and I layed a claim for my dental surgery but now suddenly they only pay for jaw fractures that are accidental and not a normal surgery. The denis insurance who handles the claim was rude and didn't even know that what plan I was on. Then I'm on hold for half an hour. Terrible service. Don't take the dental plan
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Replies (1)
Edgars's replyOfficial
20 Jan 2016, 12:32Hello amtheyst,
Thank you for raising your concerns with us. Please be advised we have referred this query to the accounts department to investigate. We apologise for the overall experience. We assure you concrete feedback will be given to you shortly.
Please find your ***/GO
If you require any further assistance, kindly contact the accounts department on
***
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us. Please be advised we have referred this query to the accounts department to investigate. We apologise for the overall experience. We assure you concrete feedback will be given to you shortly.
Please find your ***/GO
If you require any further assistance, kindly contact the accounts department on
***
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply20 Jan 2016, 12:32
Official
Hello amtheyst,
Thank you for raising your concerns with us. Please be advised we have referred this query to the accounts department to investigate. We apologise for the overall experience. We assure you concrete feedback will be given to you shortly.
Please find your ***/GO
If you require any further assistance, kindly contact the accounts department on
***
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your concerns with us. Please be advised we have referred this query to the accounts department to investigate. We apologise for the overall experience. We assure you concrete feedback will be given to you shortly.
Please find your ***/GO
If you require any further assistance, kindly contact the accounts department on
***
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,