AL
AMOR L
1 reviews | Active since Dec 2015
03 Dec 2015, 10:52
BAD SERVICE
I have my adgars account almost 3 years now.I have not received any bills,emials or any call from them.If I don not go into Edgars and ask what is my montly payment I will not know it.I have mailed Edgars and called them regarding my settlement payment of my account and it has been a week an no proof of the settement payment.All I want is them to sent me a mail with the settlement payment so that I can pay the full amount and close the account.This is by far the worst service I have experienced from a company and I have bought 2 T-shirts from them that was burned with holes in them .Please can I just receive some help
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Edgars's replyOfficial
14 Dec 2015, 14:34Hello Am0r,
We must sincerely apologise for the overall experience. Please be advised the accounts department have confirmed that the settlement letter has been emailed to you. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Please be advised the accounts department have confirmed that the settlement letter has been emailed to you. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply14 Dec 2015, 14:34
Official
Hello Am0r,
We must sincerely apologise for the overall experience. Please be advised the accounts department have confirmed that the settlement letter has been emailed to you. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
We must sincerely apologise for the overall experience. Please be advised the accounts department have confirmed that the settlement letter has been emailed to you. We assure you corrective measures will be taken to avoid the re-occurrence of this nature.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,