KJ
Kaiuarie J

1 reviews | Active since Nov 2015

09 Nov 2015, 13:23

BAD SERVICE

Tried to open an account with Edgars though it was rejected and I was not notified until I went to the store.<br> Other clothing stores successfully offered me accounts and accepted my application.<br> When I call the consultant she tells me I have to wait 6 months and maybe I would get an account.<br> This is ridiculous from such a big store , provided I met the requirements but no understanding as to why it was rejected.

0
Replies (1)
Edgars
Edgars's reply09 Nov 2015, 16:45
Official
Hello Kaiuarie,

Thank you for bringing this matter to our attention. Please be advised we will refer this query to the New Accounts department for thorough investigation. We assure you concrete feedback will be given to you shortly.

The reference number for your query is: ***/GO

If you ever need to speak to us, please do not hesitate to contact us on the below number.

Kind regards
Edcon customer experience
***

Best regards,