DM
DINEO M
1 reviews | Active since Oct 2015
05 Oct 2015, 15:12
BAD SERVICE
SO HERE I AM SITTING AT WORK TRYING TO SORT OUT MY FINANCIAL LIFE BY GIVING EDCON(EDGARS) A CALL SO THAT THEY CAN UPDATE MY ITC REPORT WHICH THEY HAVE NOT DONE SINCE LAST YEAR NOVEMBER . WHEN THEY WANT US TO PAY THE ACCOUNTS THEY KNOW ALL TOO WELL ON HOW TO CONTACT YOU BUT WHEN IT COMES TO THEM UPDATING THOSE PAYMENTS THEY TAKE A FULL YEAR AND 4 CALLS BEFORE GETTING IT DONE . I AM SO OVER YOU GUYS I HOPE NO MORE PEOPLE OPEN ACCOUNTS WITH YOU GUYS BECAUSE YOUR SERVICE IS PATHETIC ....
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Edgars's replyOfficial
08 Oct 2015, 10:57Hello DEEMONTSHO,
Please be advised that the payment profile records at the Credit Bureau are updated on a monthly basis to reflect a factual credit history of the account over the past 24 months, therefore we cannot change or remove any records in terms of the National Credit Act. Should you have any further enquiries please do not hesitate to contact us via the contact details below.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Please be advised that the payment profile records at the Credit Bureau are updated on a monthly basis to reflect a factual credit history of the account over the past 24 months, therefore we cannot change or remove any records in terms of the National Credit Act. Should you have any further enquiries please do not hesitate to contact us via the contact details below.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply08 Oct 2015, 10:57
Official
Hello DEEMONTSHO,
Please be advised that the payment profile records at the Credit Bureau are updated on a monthly basis to reflect a factual credit history of the account over the past 24 months, therefore we cannot change or remove any records in terms of the National Credit Act. Should you have any further enquiries please do not hesitate to contact us via the contact details below.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Please be advised that the payment profile records at the Credit Bureau are updated on a monthly basis to reflect a factual credit history of the account over the past 24 months, therefore we cannot change or remove any records in terms of the National Credit Act. Should you have any further enquiries please do not hesitate to contact us via the contact details below.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,