NM
Nicklaas M
1 reviews | Active since May 2019
07 May 2019, 19:49
BAD SERVICE
I app**** online for a account.On 02/052019 i received a sms that i were "Provisionally approved,and had to sent my bank statements.Then someone phone me that day as well,said they received my documents which i uploaded after a load of attempts.But then someone else contact me ,and i went to Edgars Parow Cape town,and the lady scanned it in and send it to the accounts.She told me that they will sms me within 48hours.Today 07/052019 I went in to Edgars CBD Cape town,and they said my application expired.What kind of service is this?From pillar to post?
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Edgars's replyOfficial
08 May 2019, 10:53 We would like to apologize for the overall service received. Please be advised we have referred your query to our new accounts department for assistance and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Best regards,
Edgars's reply08 May 2019, 10:53
Official
We would like to apologize for the overall service received. Please be advised we have referred your query to our new accounts department for assistance and feedback will be provided to you.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Best regards,