MN
Mpumi N
1 reviews | Active since Sept 2017
13 Mar 2019, 17:13
Bad service
From January they keep on sending me wrong statement it's so frustrating. Went to buy at Jet using my edgars account on the 24-12-2019. They put the amount for buying. The payment they did not put it. That's so wrong for such a big company . Zinhle Mazibuko and Nelly Sheshane **** to say it's fixed while they have reversed my payment after it was included in my statement. I don't know which games are they playing
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Replies (2)
Edgars's replyOfficial
13 Mar 2019, 17:38Dear Mpumi,
Kindly note we tried contacting you telephonically but we could not reach you.
Please be advised your payment adjustments were processed on the 18.02.2019, therefore all necessary adjustments will refelct on your next statement.
Rest assured a payment of R1, 100.00 is rectified.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Kindly note we tried contacting you telephonically but we could not reach you.
Please be advised your payment adjustments were processed on the 18.02.2019, therefore all necessary adjustments will refelct on your next statement.
Rest assured a payment of R1, 100.00 is rectified.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply13 Mar 2019, 17:38
Official
Dear Mpumi,
Kindly note we tried contacting you telephonically but we could not reach you.
Please be advised your payment adjustments were processed on the 18.02.2019, therefore all necessary adjustments will refelct on your next statement.
Rest assured a payment of R1, 100.00 is rectified.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Kindly note we tried contacting you telephonically but we could not reach you.
Please be advised your payment adjustments were processed on the 18.02.2019, therefore all necessary adjustments will refelct on your next statement.
Rest assured a payment of R1, 100.00 is rectified.
Your reference number is:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
MN
Mpumi N's updateReviewer Update
13 Mar 2019, 17:42They sent a statement reflecting the payment at the same time afterwards they reversed why did they do that? You can call me now. Check first the statement I sent it to customer service you will see what I am talking about
MN
Mpumi N's update13 Mar 2019, 17:42
Reviewer Update
They sent a statement reflecting the payment at the same time afterwards they reversed why did they do that? You can call me now. Check first the statement I sent it to customer service you will see what I am talking about