Bad service

On the 29th of August 2015, I bought a Levi's jean & s told I will get a t-shirt for free. Upon paying for the jean I was told the t-shirts were unavailable but I will be contacted once they are available. I proceeded & paid for the jean regardless. However after wearing the jean just once it started having fluffs, which is something I have never experienced in all my Levi's Jeans. I only wear this jeans. <br> I then went to Northgate(19th Sept 2015) to return the jean & I was rudely told by Jenine that they can't take it back as the jean is dirty. How could she expect the jean to be the same as I bought it after wearing it. The fluffs are not caused by dirt but by the quality of the jean. Furthermore she has the odesity to call me stupid, thinking they can take the jean back. I didn't wash the jean in order for her to see the true nature of the jean because if washed it might be interpreted that it was washed with the wrong load.<br> I have been a loyal & paying edgars client for over 10 years & it's the first time e received this type of bad service. <br> <br> Kindly refund me as the jean doesn't meet my quality standards. I have left the jean at the store.