bad service

I bought a foun last year in september@edgars connect in mdantsane.2 weeks after buying it started giving me a problem of a battery that is always low even if charged for a normal time.took the foun to edgars&was advised that I need it's box&the receipt&i had left them home as I stay in Pta.went home in December&came back with the box&receipt.took the foun to edgars@reds mall in centurion on the 2nd Jan 2018&Olwethu booked it for repairs.2 weeks later got the foun and found out the technician only checked if it was switching on&that wasn't the problem the foun had.got the foun,charged it for and hour.showed 100% full.switched it on&same time went to 1% low.same problem it had since I bought it.called their technical department&spoke to Riaan who said foun must be sent back to him&he will make sure if it's not fixed he willl credit edgarsconnect.told him Bloed mall will be nearer.Katlego from Edgars@reds mall helped out by sending the foun to edgarsconnect@bloed mall&left it with Elvis(the manager) on the 17th jan.