kH
kagiso H

1 reviews | Active since Jul 2014

25 Aug 2017, 09:04

Bad Service

I had an account with edgars which i paid up in February and to this very day, it still shows a balance on my account and a default on ITC! I called edgars a million times, i'm being sent from pillar to post, they keep telling me it takes 7 days to clear, its been 6 months already and i still haven't had my paid up letter!!

0
Replies (2)
Edgars
Edgars's reply25 Aug 2017, 12:19
Official

Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the ITC authorisation complaint. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply25 Aug 2017, 12:20
Official

Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the ITC authorisation complaint. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,