RZ
Rickert Z
1 reviews | Active since Nov 2014
12 Jul 2015, 12:56
Bad service
Lady at the return department has an attitude and does not actually want to help you and we have and edgars movie card that doesn't work but again no help.
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
14 Jul 2015, 12:10Hello Bursty206,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused. We agree that staff with bad attitude is not acceptable.
Kindly be advised that the concerns you have raised regarding the staff member in Edgars Vanderbijlpark, will be addressed with the Stores management.
The reference is as follows: ***/GO
For assistance with your club card, kindly contact our customer experience team on ***and a friendly consultant will look into the matter and advise you accordingly.
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused. We agree that staff with bad attitude is not acceptable.
Kindly be advised that the concerns you have raised regarding the staff member in Edgars Vanderbijlpark, will be addressed with the Stores management.
The reference is as follows: ***/GO
For assistance with your club card, kindly contact our customer experience team on ***and a friendly consultant will look into the matter and advise you accordingly.
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Best regards,
Edgars's reply14 Jul 2015, 12:10
Official
Hello Bursty206,
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused. We agree that staff with bad attitude is not acceptable.
Kindly be advised that the concerns you have raised regarding the staff member in Edgars Vanderbijlpark, will be addressed with the Stores management.
The reference is as follows: ***/GO
For assistance with your club card, kindly contact our customer experience team on ***and a friendly consultant will look into the matter and advise you accordingly.
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Please note that our attempts to contact you have been unsuccessful.
Thank you for bringing this matter to our attention. We do apologise for the discomfort caused. We agree that staff with bad attitude is not acceptable.
Kindly be advised that the concerns you have raised regarding the staff member in Edgars Vanderbijlpark, will be addressed with the Stores management.
The reference is as follows: ***/GO
For assistance with your club card, kindly contact our customer experience team on ***and a friendly consultant will look into the matter and advise you accordingly.
Thank you once again for taking the time to alert us of your experience, as it is customers like you that help us improve on our service.
Thank you for your patience and continued support.
Kind Regards
The Customer Experience Team
***
Best regards,