kM
khomotso M
1 reviews | Active since Mar 2015
01 Jul 2015, 11:04
bad service
I wanted a refund for jean bought for my son at the exact store they won't give me refund because there isn't swing tickets attached I have the slip and the goods have not been worn,I would like my money back
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Replies (1)
Edgars's replyOfficial
05 Jul 2015, 11:17Hello mrmatle,
Thank you for raising your concerns with us. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised we cannot credit you if the item is not in its original condition. We have send this query to management to address, and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised we cannot credit you if the item is not in its original condition. We have send this query to management to address, and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply05 Jul 2015, 11:17
Official
Hello mrmatle,
Thank you for raising your concerns with us. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised we cannot credit you if the item is not in its original condition. We have send this query to management to address, and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Thank you for raising your concerns with us. Please note our refund and exchange policy is part of the service we render to our customers. Please be advised we cannot credit you if the item is not in its original condition. We have send this query to management to address, and concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,