JT
Jabulile T
1 reviews | Active since Dec 2013
18 Jun 2015, 16:25
Bad Service
I went to buy 3 items that was on 50% and realized I forgot my Bank card. I asked a guy by the name of Bonisile next to the till points to keep it for me at at the till point as I won't be long I am getting my Bank card from my workplace. I quickly came back as I work at the mall and he was no where to be found, neither my items that I planned to buy them. Those were the last items. I already spent an hour doing my shopping, then came back waited for about 45 minutes for Tshepo to find Bonisile or the items. Tshepo who was very kind &
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Edgars's replyOfficial
20 Jun 2015, 11:12Hello Tiisesto,
Excellent service is our priority and it is with great displeasure to hear of the unpleasant service received. Please note we have referred this query to management to address with Zama, because we are known for keeping our promises to our customers. The store manager will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Excellent service is our priority and it is with great displeasure to hear of the unpleasant service received. Please note we have referred this query to management to address with Zama, because we are known for keeping our promises to our customers. The store manager will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply20 Jun 2015, 11:12
Official
Hello Tiisesto,
Excellent service is our priority and it is with great displeasure to hear of the unpleasant service received. Please note we have referred this query to management to address with Zama, because we are known for keeping our promises to our customers. The store manager will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Excellent service is our priority and it is with great displeasure to hear of the unpleasant service received. Please note we have referred this query to management to address with Zama, because we are known for keeping our promises to our customers. The store manager will be in contact with you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team.
***
Best regards,