sW
sheldon W
1 reviews | Active since Jun 2015
03 Jun 2015, 13:17
Bad service
Stood in a que for 5 minutes, then they sent me to another que, came back the next day and asked them in which que to stand. Stood there for 10 minutes, when i got to the front they sent me to another que. 4 times they told me to stand in a different que and still no one has helped me.
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Replies (1)
Edgars's replyOfficial
05 Jun 2015, 10:51Hello shel325i,
We would like to apologise for the lapse in service. We strive for excellent customer service and satisfaction, any time a customer is not satisfied then that is a concern that needs to be addressed. The store manager will review this matter and discuss with the staff. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. We strive for excellent customer service and satisfaction, any time a customer is not satisfied then that is a concern that needs to be addressed. The store manager will review this matter and discuss with the staff. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply05 Jun 2015, 10:51
Official
Hello shel325i,
We would like to apologise for the lapse in service. We strive for excellent customer service and satisfaction, any time a customer is not satisfied then that is a concern that needs to be addressed. The store manager will review this matter and discuss with the staff. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. We strive for excellent customer service and satisfaction, any time a customer is not satisfied then that is a concern that needs to be addressed. The store manager will review this matter and discuss with the staff. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Best regards,