Bad Service

<p>I am livid at the bad service recieved at Edgars Blue Route Mall.</p> <p> </p> <p>On the 21st of December 2016 I purchased a cellphone (Samsung J7) at the store. Two days later I experienced a battery life problem and i struggled to take photos. I called the store today to advise them about this problem. The very effecient sales assistant, Ryan, advised he will speak to MTN about the problem and revert to me with further feedback. </p> <p> </p> <p>Ryan called back promptly and advised the Rep at MTN named Rushdeen advised the guarantee period of 7 days has been exceeded hence they have to take the warranty. My question is...DO I COUNT IN THE PUBLIC HOLIDAYS???</p> <p> </p> <p>Most importantly, I feel that I purchased the phone with Edgars NOT MTN!!!!!!!!!!</p> <p> </p> <p>I am hoping that I will get feedback from Edgars management as prompt as possible or else I will have to take this matter futher.</p>