1 reviews | Active since Nov 2016
Bad Service
<p>Hi </p> <p>My cellphone got lost .</p> <p>First problem was that after 5 days the insurance company didn't receive the claim.</p> <p>On Friday i was told and showed that they did receive it and that i must pay just R 200 but now that i contact Edgars they told me that we must pay a penalty of R 600 that was never mention when i spoke to a lady with the name of Renee .</p> <p> </p> <p>So im totally shock .</p>
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention , your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention , your query has been noted as a priority and feedback will be provided directly to you.
Kind regards,
Edcon customer experience team,
***
Best regards,