1 reviews | Active since Nov 2016
Bad Service
<p>Good Day Edgars</p> <p> </p> <p>On the 28 of October we claim for a lost phone . I just visit the store now to inquire about the claim . The lady phone i dont know which office the answer was we had problems with our lines so we didnt received the paperwork. So that tells me if i didnt come and inquire about the claim nothing would have happen untill i come and inquire. To me is bad service and i wonder how long must i wait now because it takes up to 7 workings days . This kind of service is bad.</p>
Thank you for taking the time to share your concerns with us.
Please be advised we have raised this incident with the store manager , you will be receiving feedback shortly, claiming for your cell phone should not be so time consuming and for this we must apologise.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised we have raised this incident with the store manager , you will be receiving feedback shortly, claiming for your cell phone should not be so time consuming and for this we must apologise.
Your reference number ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
