Bad Service

<p>I open an account with Edgars on 2012 ,the was an amount that was charged on my account for vip club that i was not aware of until i settle my outstanding and i find when they send me statement to confirm i have outstanding amount ,when i ask at the Edgars at Alberton they advise me is for VIP club account that i did the aggreement telephonically,when i phone the call centre on the 26/09/2016 i was advised they are going to retrive the call and come to me within 48 hours ,since i have been doing a follow-up the is no feedback that the call centre can give ,i was advised the money is going to be paid to my Edgars account and my case has been escalated to JHB to Linda Malindi contact number ********** which is when you phone is not going through ,</p> <p>on the 12/10/2016 when i phone call centre i spoke to the Ntshandeleni Sigani and she put me through to the manager by the name of Sandile Mabaso who advise me the is a referral that is going show today before end of working hours</p> <p>I am not raelly happy with the Edgars service,Even Alberton Edgars they know about my query</p>