1 reviews | Active since Oct 2016
BAD SERVICE
<p>Was sold a displayed phone, without being informed on Saturday.I noticed when I got home and returned it on Sunday.They confirmed that it was displayed and tried to convince me that all the displayed phones are brand new.I didnt take their word for it because it's battery was faulty.They took the phone back and told me that they will call me when they receive new orders.I asked them to transfer my claim to the other store but they refused.</p>
Thank you for bringing this matter to our attention. We must apologise for the inconvenience caused in this incident regarding your purchase of a cell phone. Please be advised we are liaising with the store manager and will revert with feedback shortly.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the inconvenience caused in this incident regarding your purchase of a cell phone. Please be advised we are liaising with the store manager and will revert with feedback shortly.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***