1 reviews | Active since Apr 2013
bad service
<p>I received a voucher via sms but could not use it because I lost my rewards card. The customer service at Cresta told me that my details were not captured therefore they couldn't trace my record.</p>
Thank you for bringing this matter to our attention. Please be advised we have addressed this matter with the store manager you will be receiving feedback shortly.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we have addressed this matter with the store manager you will be receiving feedback shortly.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
I received another voucher again which is expiring on 9th March. Going through the previous problem again. Mogaise at Edgar's Cresta tried to assist but unable to get hold of the call centre. Is this something kind of a joke or what?
I received another voucher again which is expiring on 9th March. Going through the previous problem again. Mogaise at Edgar's Cresta tried to assist but unable to get hold of the call centre. Is this something kind of a joke or what?