BAD SERVICE!!!
I receiver really BAD SERVICE of the cellphone insurance for Edgars and Hollard , i lost my phone i done all the paperwork that the shop ask me for , i didn't receiver any feed back from the shop or the insurance in 3weeks an till i phone them up and ask them about my claim , i will not recommend any people too this insurance its just a lot of stress and waste off time i did ride up and down too the shop and endless phone calls too edgars , i pay every Month insurance money for this type of BAD SERVICE its a waste of time and money... :(:(:( i was just thinking if i didn't follow up on my claim nothing will have happen as i see it...REALLY BAD
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Edgars's replyOfficial
13 Apr 2016, 11:49Hello elricoprins,
Thank you for taking the time and addressing your service experience with us. We can understand how inconvenient this incident was for you and we would like to assure you that we will be addressing your service experience with the Accounts department and make sure that a claim is followed up and closed accordingly.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us on ***if any further assistance is required.
Kind regards
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. We can understand how inconvenient this incident was for you and we would like to assure you that we will be addressing your service experience with the Accounts department and make sure that a claim is followed up and closed accordingly.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us on ***if any further assistance is required.
Kind regards
Customer Experience Team
***
Best regards,
Edgars's reply13 Apr 2016, 11:49
Official
Hello elricoprins,
Thank you for taking the time and addressing your service experience with us. We can understand how inconvenient this incident was for you and we would like to assure you that we will be addressing your service experience with the Accounts department and make sure that a claim is followed up and closed accordingly.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us on ***if any further assistance is required.
Kind regards
Customer Experience Team
***
Thank you for taking the time and addressing your service experience with us. We can understand how inconvenient this incident was for you and we would like to assure you that we will be addressing your service experience with the Accounts department and make sure that a claim is followed up and closed accordingly.
We are looking forward to being of better service to you in future and trust that the above will be accepted favourably and please don't hesitate to contact us on ***if any further assistance is required.
Kind regards
Customer Experience Team
***
Best regards,