cB
celeste B

1 reviews | Active since May 2015

31 May 2015, 08:47

bad service

I bought a pair of tom tailer jeans and there was a R400 off all tom tailer jeans promotion. The jeans i wanted was on the shelve and displayed. The sales girl in the department still helped me to find my size. The marked price was 999,when i paid the price was 749 and the cashier called one of the sales people. She said that jeans was on sale, they are busy marking it down with a pen. When i asked for a manager, she said the manager only comes in every 2 - 3 days! I paid the 749, but i am unhappy about what happened. There were no sales signs in the department, execpt for the 400off. It is not my problem if they decide afterwards that the jeans are on a sale after i took it from the shelve, that should have been decided before and not on the friday afternoon while i am paying for the jeans. I want the 400 off!<br>

0
Replies (1)
Edgars
Edgars's reply03 Jun 2015, 14:33
Official
Hello celeste0283,

Thank you for raising your apprehensions with us. Kindly note we have referred this matter to the store manager to address. The store manager will review this matter with regards to the price of the jean and revert with feedback. We apologise for the overall experience.

Please find your reference number: ***/GO

If you ever need to speak to us, please do not hesitate to contact us on the below number

Kind regards.
Edcon customer experience team.
***

Best regards,