Bad service
<p>Good day!Somebodybought me Avent bottles from Edgars as a baby shower gift,I received a lot if them and when I went to Soshanguve Crossing to exchange them they refused to exchange for me...It's not there even on their returns policy.</p>
We have escalated the complaint to the Edgars Soshanguve management to address with regards to Avent bottles that you want to return in store . Kindly note that the store will have to follow policies as well when items re returned in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***
We have escalated the complaint to the Edgars Soshanguve management to address with regards to Avent bottles that you want to return in store . Kindly note that the store will have to follow policies as well when items re returned in store. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards.
Customer Experience Team
Call Centre: ***