Bad service

<p>I went to Edgar's to make an enquiry about my account and accounts department was called but I didn't get a satisfactory respond. Last month my installment was 380 and I paid 400 and before I made a payment my balance was 7200 but after I paid it is now 7128 and m told is due to late payment, but I paid on 29/06/2017 before the 7th of July. What is worse is that the same day their cashier said I should bring my bank statement and today when I produced it I was told a different story after waiting 10 minutes not being attended. My account is ********** ********** 222706 please assist me</p>