Bad service
<p>Ever since Claire is not manager at the Centurion mall branch, the service is to say the least, PATHETIC! No problems are solved. And staff has a terrible attitude. I will spread the news through social media about this pathetic branch</p>
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us to discuss the matter, however you were unreachable. We have escalated the complaint to the Edgars Centurion Mall management to address as our valued customer is not happy with the new manager Claire due to overall poor service in store under her supervision and she is not resolving queries amicably as per the post that we received. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***.
Please be advised that we have tried calling you on the mobile phone number that you have forwarded us to discuss the matter, however you were unreachable. We have escalated the complaint to the Edgars Centurion Mall management to address as our valued customer is not happy with the new manager Claire due to overall poor service in store under her supervision and she is not resolving queries amicably as per the post that we received. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards.
Customer Experience Team
Call Centre: ***.