Bad Rebate Service

<p>I was under debt review since 2015 till 2016 , the account was over paid by R522.40 and since April 2016 i informed the Edgards Promenade branch and the consultant faxed all the required documents and she informed me it would take 21 working days, i then returned in May 2016 as no monies was returned. We faxed the documents again so then in July 2016 still nothing and it continued for several months.In September i went to the branch closest to my work place and we resent all the documents again. Then they informed the consultant that the copy of the identit document was unclear and then we we resent again. I went back to the store in November and once again the same response from the rebate the department unclear copy of Identity doc. We resend once again. All i want is my monies that i over paid and to top it off if i owe Edgars they would charge me interest now I have to wait and all i am encountering is non satisfaction from them. Please assist.</p>