KP
Katlego P
1 reviews | Active since Feb 2014
01 Jun 2015, 12:50
BAD QUALITY SNEAKER
Good day<br> <br> I bought my first pair of Nike Air Max last week and wore them on Friday. The stich on the right shoe just came out. It has not been a month or so but they already falling apart. <br> <br> I bought them for R1 199.00 at Edgars, the Glen. I really am not happy. Can I take them to a shop where the stitching can be fixed?<br> <br> I spent so much now I have to find a shoe maker to try fix it.<br> <br>
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Edgars's replyOfficial
02 Jun 2015, 14:25Hello Kat Berry,
Our attempt to contact you at 02:04 PM was unsuccessful.
Thank you for raising your concerns with regards to the sneakers you purchased. Kindly visit the store with a proof of purchase as you state it hasn't been a month and the sneakers will be booked for quality assessment. We apologise for the overall experience, but once the sneakers are assessed, concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Our attempt to contact you at 02:04 PM was unsuccessful.
Thank you for raising your concerns with regards to the sneakers you purchased. Kindly visit the store with a proof of purchase as you state it hasn't been a month and the sneakers will be booked for quality assessment. We apologise for the overall experience, but once the sneakers are assessed, concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply02 Jun 2015, 14:25
Official
Hello Kat Berry,
Our attempt to contact you at 02:04 PM was unsuccessful.
Thank you for raising your concerns with regards to the sneakers you purchased. Kindly visit the store with a proof of purchase as you state it hasn't been a month and the sneakers will be booked for quality assessment. We apologise for the overall experience, but once the sneakers are assessed, concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Our attempt to contact you at 02:04 PM was unsuccessful.
Thank you for raising your concerns with regards to the sneakers you purchased. Kindly visit the store with a proof of purchase as you state it hasn't been a month and the sneakers will be booked for quality assessment. We apologise for the overall experience, but once the sneakers are assessed, concrete feedback will be given to you shortly
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
Best regards,