TH
Talita H
1 reviews | Active since Sept 2015
30 Oct 2015, 12:41
Bad quality
Last year in November I bought my husband three or four Jonty's and Signature working pants, at around R450 per item. Within two months the seams started unravelling, which I had fixed at my own expense. The pants are such bad quality that they tear for nothing, this morning the pants ripped completely. His brother bought his pants from Truworths and it's still in impeccable condition, despite being a year and a half older. I am very disappointed for paying so much at Edgars for such bad quality products.
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Edgars's replyOfficial
02 Nov 2015, 11:05Hello THAll47,
Thank you for notifying us of the bad quality of the signature pants. Edcon prides itself in selling quality clothing and we sincerely apologise that the pants you purchased did not meet your expectations. We would like to assist, however, it is over six months but our buyers were notified so to avoid the re-occurrence this nature. It is feedback from customers like you that helps us to improve,
The reference number for your query: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Thank you for notifying us of the bad quality of the signature pants. Edcon prides itself in selling quality clothing and we sincerely apologise that the pants you purchased did not meet your expectations. We would like to assist, however, it is over six months but our buyers were notified so to avoid the re-occurrence this nature. It is feedback from customers like you that helps us to improve,
The reference number for your query: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Best regards,
Edgars's reply02 Nov 2015, 11:05
Official
Hello THAll47,
Thank you for notifying us of the bad quality of the signature pants. Edcon prides itself in selling quality clothing and we sincerely apologise that the pants you purchased did not meet your expectations. We would like to assist, however, it is over six months but our buyers were notified so to avoid the re-occurrence this nature. It is feedback from customers like you that helps us to improve,
The reference number for your query: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Thank you for notifying us of the bad quality of the signature pants. Edcon prides itself in selling quality clothing and we sincerely apologise that the pants you purchased did not meet your expectations. We would like to assist, however, it is over six months but our buyers were notified so to avoid the re-occurrence this nature. It is feedback from customers like you that helps us to improve,
The reference number for your query: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards
Edom customer experience
***
Best regards,