Bad online service

<p>I tried to source two pairs of kelso shorts at an Edgars store only to find the service pathetic, then went online and to my amazement I could order online. I have used other online order facilities with great service so obviously expected Edgars to meet this requirement. Place and paid for my order on 14 December and on confirmation I was informed 2-5 working days for delivery. Today is day 6 and I yet to hear from Edgars on my order being delivered to the store I selected. So Edgars instore service as bad as online service </p>