1 reviews | Active since Mar 2015
Bad online service
<p>I am very disappointed that I ordered a size 11 pair of shoes online and Edgars delivered a size 10 that showed as 11 on the price tag, so I had to go to the store to exchange, this defeated the convenience of online shopping.</p> <p>On a second delivery for bedding I had ordered the billing and delivery address were correct on the tax invoice but wrong on the parcel, the delivery guy called me to confirm the address but he had insufficient airtime and I had to call him back twice with my own airtime until I also run out. I am disappointed</p>
We have received your concerns and apologise for the inconvenience caused by the matter regarding the online purchases. A reference number for the formal complaint logged on your behalf is as follows ***/GO. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter regarding the online purchases. A reference number for the formal complaint logged on your behalf is as follows ***/GO. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter regarding the online purchases. A reference number for the formal complaint logged on your behalf is as follows ***/GO. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter regarding the online purchases. A reference number for the formal complaint logged on your behalf is as follows ***/GO. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter regarding the online purchases. A reference number for the formal complaint logged on your behalf is as follows ***/GO. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter regarding the online purchases. A reference number for the formal complaint logged on your behalf is as follows ***/GO. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,