1 reviews | Active since Jun 2017

20 Jun 2017, 07:49

Bad Online Service!!!

<p>I am appalled by the online service of edgars!!!</p> <p>They say that it takes 10 working days for delivery of items... but guess what its Day 22 and i still havent received my stuff that i ordered for FATHERS DAY!!!</p> <p>what is so misleading is that during the Fathers days season a message pops up online saying "Order by the 10th to receive your Fathers day gift by the time its Fathers day! I ordered an Ecko Shirt on 29th May and i am still waiting!!!</p> <p>And i ordered a Shoe before that! I was called and told that they have no stock of the shoe and that i would be refunded... When my parcel came it showed i was invoiced for the shoe but i did not receive it ofcourse... i have still not been refunded for this shoe that i ordered for 2 Months ago!!!!</p>

0
Replies (1)
Edgars
Edgars's reply21 Jun 2017, 15:00
Official

Thank you for bringing the above concerns to our attention.

Kindly note we tried contacting you telephonically but we could not reach you.

Please be advised your query is referred to our online team to address and resolve. The team will be in contact shortly to finalise your query.

Please find below reference number for this query:

***/GO

Kind Regards

Edcon Customer Experience Team

***