Bad

I am beyond disappointed with Edgar's and their complete lack of competence when it comes to managing their systems and customer accounts. A month ago, I closed my clothing account with them, and I have proof that my account was settled with a zero balance. Imagine my shock when I received a call out of the blue claiming that I owe them more money!

How is it possible for a company to be so disorganized and inefficient? It’s clear that their systems are outdated and poorly managed, and their staff either don’t care or don’t have the tools to resolve simple issues. Instead of taking responsibility for their own mistakes, they’re harassing customers with false claims.

I provided all the necessary documentation to prove that I don’t owe them anything, but the fact that I even had to go through this hassle is unacceptable. It’s 2025, and Edgar's still can’t figure out how to update their systems properly? Pathetic.

This experience has been a complete waste of my time and energy. I will never shop at Edgar's again, and I strongly advise others to think twice before dealing with this *********** company. Save yourself the headache and go somewhere that actually values its customers.