JJ
Justin J

1 reviews | Active since Oct 2017

20 Nov 2017, 12:04

Bad Customers Service

On the 11th of October I've loaded a complaint regarding a Cellphone I've bought at Edgars and the implications from their Insurance Team. I was instructed that my complaint was escalated and the Edgars East Rand Mall Management Team would contact me which up until today never happened I provided them with my contact details ********** 765 and I received a reference no from Edgars which is ********** 1964/GO

0
Replies (1)
Edgars
Edgars's reply21 Nov 2017, 11:47
Official

Thank you for bringing this matter to our attention.We will follow up on your cell phone insurance cancellation with our third parties being Finrite and feedback will be provided to you.

***/go

Kind regards

The Edcon Customer Experience Team

Best regards,