RP
Riaan P

1 reviews | Active since Dec 2017

14 Dec 2017, 14:21

Bad customer service from cashier

My fiance and I where standing in the queue for at least 10 min because there was only 2people working and all the other computers where open as we got to the counter the person helping us didn't know what she was doing and had to ask for help all the time so took my stuff and walked away and went to another Edgar's and so yet again no help was given and I could do my business as I would like toe because on of them know what they are doing

0
Replies (2)
Edgars
Edgars's reply14 Dec 2017, 15:28
Official

Thank you for sharing your experience with us. Please accept our apologies for the service failure in our stores(Greenacres and Springs Mall) Kindly note that we will address this with both store managers in order to improve on our service .Your ***/GO

Kind regards

The Edcon Customer Experience Team

RP
Riaan P's update14 Dec 2017, 20:04
Reviewer Update
I'm still battling to get my account settled it's the worst service I ever received and then the Lady at the door cant even speak to me after asking her a question.... I will pay my account in full as soon as someone can help me..... And then I will not go into any Edgar's again