NP
Nhlohli P
1 reviews | Active since Nov 2017
05 Oct 2019, 15:54
Bad customer service
I went to Edgars Festival mall from Jewellery Precious's service was ridiculous! To make matters worse at the customer service I was told I can't exchange the items I had cause they didn't have them in stock. The store manager told me to return them where I bought them or to Eastgate. I bought them at a different province so what now!! What service is Edgars giving its customers!!
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Edgars's replyOfficial
06 Oct 2019, 17:51Thanks for making contact with us, we apologise for the poor service that you have received, we will be addressing your concerns with the store management, Your reference number is ***/GO Thank you once again for bringing this matter in to our attention. Kind regards,Customer experience team.
Edgars's reply06 Oct 2019, 17:51
Official
Thanks for making contact with us, we apologise for the poor service that you have received, we will be addressing your concerns with the store management, Your reference number is ***/GO Thank you once again for bringing this matter in to our attention. Kind regards,Customer experience team.