Bad customer service at Edgars Alberton city!!!

Me and my husband went to Edgars at Alberton city. My husband forgot his Edgars card at home so he asked for help, then they send us to go customer service, after him waiting at the customer service desk for a while and he was the only person infront of the customer service desk, no one assisted him or even ask him if he needs help... Then he walked around the entire Edgars looking for someone to assist him and after a while he finally got hold of a man. The man was rude and had no respect for us and told us that it is going to take time for him to get a card then my husband said okay he will wait and then the man told my husband that he must pay for the clothes first before even fitting them first, then my husband told the man that he must first fit on the clothes he wants to buy, then the man told my husband that he is waisting his time... Long story short we walked out of Edgars at Alberton city without a card and without clothes... My husband has been a very loyal customer with Edgars for very very long and he spends alot of money there and thats the way they treat him... I wish the man had a nametag on then i would give you his name but he was not even wearing his name tag... Very bad service!!!!