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Faldiela O

1 reviews | Active since May 2018

10 May 2018, 18:00

Bad Customer service and unhelpful

A month ago my husband purchased 3 items at Claremont Branch . A dress white cost R499,99 and to Jersey for our middle child of R99,99 each so it was over the Easter weekend we also went away and practically forget about the items . I don't want the dress , the Jersey don't fit my son . If Never had such bad customer service your help line is unhelpful I'm disgusted with this Shut service I will copy this message on Facebook no one must support Retail stores like this .

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Replies (1)
Edgars
Edgars's reply11 May 2018, 10:35
Official

Thank you for addressing your service experience with us. We would like to apologize for the overall service experience received.

Please be advised we have referred your query to management for assistance and feedback will be provided to you.

Reference number: ***/GO

Kind Regards,

The Customer Experience

Best regards,