NR
Nndwamato R

1 reviews | Active since Jul 2015

21 Nov 2016, 10:51

Bad Customer Service and *********** agents. He put wrong figures over the call, now i cant get credit limit

<p>I opened my edgars account in 2009 credit limit of R8000.00. So i have paid it off several times and decrease the limit. By that i was earning way less. Now my credit limit is R600.00 and now am earning better. I called the customer service to encrease the limit so i can use it during december. That agent who assisted me told me i dont qualify. I have provided the proof of income for three months in sequence.</p> <p> </p> <p>Does that make sense?????</p>

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Replies (1)
Edgars
Edgars's reply24 Nov 2016, 12:14
Official

Thank you for bringing this matter to our attention. We have escalated your query to our accounts department you will be receiving feedback shortly.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
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