BL
Bonolo L
1 reviews | Active since Sept 2015
04 Dec 2015, 20:38
bad customer service
The lady who works at the cosmetics department refused to assist me with the payment of only two items, &
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Replies (1)
Edgars's replyOfficial
07 Dec 2015, 10:28Hello bonob,
Thank you for bringing this matter to our attention, We do apologise for the unpleasant service experience, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the stores management to address.
Again we do apologise for the overall service experience and hope your next shopping visit in our stores is a pleasant experience.
Thank you for your continued support.
Regards,
Customer Experience Team
***
Thank you for bringing this matter to our attention, We do apologise for the unpleasant service experience, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the stores management to address.
Again we do apologise for the overall service experience and hope your next shopping visit in our stores is a pleasant experience.
Thank you for your continued support.
Regards,
Customer Experience Team
***
Edgars's reply07 Dec 2015, 10:28
Official
Hello bonob,
Thank you for bringing this matter to our attention, We do apologise for the unpleasant service experience, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the stores management to address.
Again we do apologise for the overall service experience and hope your next shopping visit in our stores is a pleasant experience.
Thank you for your continued support.
Regards,
Customer Experience Team
***
Thank you for bringing this matter to our attention, We do apologise for the unpleasant service experience, as we can understand the frustration of not receiving the assistance you require.
Kindly be advised that the concerns you have raised with us have been logged and forwarded to the stores management to address.
Again we do apologise for the overall service experience and hope your next shopping visit in our stores is a pleasant experience.
Thank you for your continued support.
Regards,
Customer Experience Team
***