ZD
Zondi D
1 reviews | Active since Apr 2013
04 Jun 2015, 15:15
bad customer service
I wanted two kids jackets but couldn't find a size. When I asked for a size from Vuyo and he told me to go find someone else or call for a size. How can I call to check for a size if I'm in the store? Worst customer service ever.
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Replies (1)
Edgars's replyOfficial
05 Jun 2015, 15:31Hello zondib,
It is with great displeasure to hear of the unpleasant and ********* service from the staff at the above branch. Edcon sets high standards for the service rendered to customers and any service not indicative of our standards should be addressed accordingly. The store manager will review this matter and discuss with the staff.
We assure you disciplinary proceedings will be adhered to, so to avoid the re-occurrence of this nature.
Customers are the life blood of this organisation and it is our daily mandate to render excellent and professional service.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear of the unpleasant and ********* service from the staff at the above branch. Edcon sets high standards for the service rendered to customers and any service not indicative of our standards should be addressed accordingly. The store manager will review this matter and discuss with the staff.
We assure you disciplinary proceedings will be adhered to, so to avoid the re-occurrence of this nature.
Customers are the life blood of this organisation and it is our daily mandate to render excellent and professional service.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply05 Jun 2015, 15:31
Official
Hello zondib,
It is with great displeasure to hear of the unpleasant and ********* service from the staff at the above branch. Edcon sets high standards for the service rendered to customers and any service not indicative of our standards should be addressed accordingly. The store manager will review this matter and discuss with the staff.
We assure you disciplinary proceedings will be adhered to, so to avoid the re-occurrence of this nature.
Customers are the life blood of this organisation and it is our daily mandate to render excellent and professional service.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
It is with great displeasure to hear of the unpleasant and ********* service from the staff at the above branch. Edcon sets high standards for the service rendered to customers and any service not indicative of our standards should be addressed accordingly. The store manager will review this matter and discuss with the staff.
We assure you disciplinary proceedings will be adhered to, so to avoid the re-occurrence of this nature.
Customers are the life blood of this organisation and it is our daily mandate to render excellent and professional service.
Your reference number is as follows: ***/GO
IF you require any further assistance, please do not hesitate to contact us on the below number.
Thank you for your continued support and loyalty
Kind regards.
Edcon customer experience team.
***
Best regards,