1 reviews | Active since Sept 2016

03 Aug 2017, 12:54

Bad customer service

<p>I have Been sending documents for a limit increase from the 25/07 and got no response every time I call they say they did not receive my documents I sent it to 2 different email address and they still have not received it ? I even sent a mail.to jhb account department still nothing its really unacceptable </p>

0
Replies (3)
Edgars
Edgars's reply04 Aug 2017, 09:50
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that your documents have to be sent to *** for further assistance on the matter. . Please find the following reference number for your post ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply04 Aug 2017, 09:50
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that your documents have to be sent to *** for further assistance on the matter. . Please find the following reference number for your post ***/GO.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

's update04 Aug 2017, 11:50
Reviewer Update

The document we emailed several times to.That email address