1 reviews | Active since Feb 2013
BAD CUSTOMER SERVICE
<p>On the 24/04/2017 i went to report lost phone and cellphone consultant told to come back on the 28/04/2017 and on the 26/04/2017 i called the finrite to make enquiry on the claim and i found that the claim was not sent so i went back to the store to leave my work again and they told me they are going to sent it now i am so crossed because what could have happened if i waited for 28/04/2017 but claim was not send this is a terrible services I WANT MY CLAIM TO BE PAID IMMEDIATELY BECAUE I PAY INSURANCE TO HELP ME WHEN MY PHONE UIS LOST</p>
We have escalated the complaint to the Edgars Brits management to address as our valued customer is not happy that your claim was only submitted recently to the Finrite team. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Brits management to address as our valued customer is not happy that your claim was only submitted recently to the Finrite team. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Brits management to address as our valued customer is not happy that your claim was only submitted recently to the Finrite team. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We have escalated the complaint to the Edgars Brits management to address as our valued customer is not happy that your claim was only submitted recently to the Finrite team. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,