1 reviews | Active since May 2016

19 Aug 2016, 09:14

Bad customer service

<p>i have never ever my life received such bad service from a store including the branch manager Eugene...Edgars Rosebank Mall u have diappointed me shame...Edcon need to take its staff for customer service full week</p>

0
Replies (4)
Edgars
Edgars's reply15 Sept 2016, 11:31
Official

Pardon our late response to your email.

As discussed telephonically please be advised that your query is referred to Edgars Northgate management team to address. Feedback confirming resolution will be communicated back to you within the next 48 working hours.

Please find below reference number for this query:

***/GO

Should you need any further assistance please do not hesitate to contact us on the number below.

Kind regards,

Customer Experience Team.

Call Centre: ***

Edgars
Edgars's reply15 Sept 2016, 11:31
Official

Pardon our late response to your email.

As discussed telephonically please be advised that your query is referred to Edgars Northgate management team to address. Feedback confirming resolution will be communicated back to you within the next 48 working hours.

Please find below reference number for this query:

***/GO

Should you need any further assistance please do not hesitate to contact us on the number below.

Kind regards,

Customer Experience Team.

Call Centre: ***

's update15 Sept 2016, 11:46
Reviewer Update

Instead of them acknowledging their faul,the Nirthgate Manager is busy bring defensive,no wonder the staff are this rude..it starts from the head

's update15 Sept 2016, 11:52
Reviewer Update

Instead of the manager acknowledging their fauls,she is busy being defensive...no wonder her staff are like that..they learn from the boss